Introduction to Simpl Agents
What Are Simpl Agents?
Simpl Agents are intelligent virtual assistants powered by advanced large language models (LLMs) and Retrieval-Augmented Generation (RAG) technology. They go beyond basic chatbots by understanding instructions, learning from your data, and taking meaningful actions like answering queries, executing tasks, integrating with tools (such as WhatsApp or your website), and even making decisions.
You can either build a custom AI Agent or choose from pre-built options. Once deployed, these agents function like well-trained digital team members working 24/7, autonomously or with human supervision, based on how you configure them.
In essence, Shambho AI Agents help you operate smarter, respond faster, and reduce manual effort across your business.
Why Use AI Agents?
Organizations deploy Simpl Agents to:
• Automate complex decision-making processes
• Provide instant, accurate responses using proprietary data
• Scale operations without linear headcount growth
• Maintain consistent service quality across digital channels
• Reduce human error in repetitive cognitive tasks
Capabilities of Simpl Agents:
o Taught Specific Roles: Agents can be trained to act as sales advisors, support staff, onboarding guides, or documentation assistants.
o Plan: Using logical prompt instructions, they can sequence tasks and follow structured workflows.
o Make Decisions: Agents can analyze inputs and decide how to respond or escalate queries based on context.
o Use Tools: Agents can access documents, FAQs, and integrated apps to pull relevant data.
o Integrate with Systems: Whether it’s embedding on a website, connecting with WhatsApp, or using API/iframe methods, agents fit seamlessly into your existing ecosystem.